Once you receive your order, we offer a 100% money-back guarantee. This means you have 30 days from the delivery date to request a return or an exchange for a different product.

To be eligible for a return:

• The item must be in the same condition as when you received it.

• The item must be in its original packaging.

• You must provide a receipt or proof of purchase.

To start a return, please contact us at info@highsteakscattle.com. If your return is accepted, we will provide a return shipping label and instructions on how to send back your package. If you picked up your order, we can arrange a meetup to receive the returned items. Items sent back without prior approval will not be accepted.

For any questions about returns, feel free to reach out to us at info@highsteakscattle.com.

Please inspect your order upon delivery and contact us immediately if:

• The item is defective.

• The item is damaged.

• You received the wrong item.

This allows us to evaluate the issue and resolve it promptly.

We cannot accept returns on the following:

• Sale items

• Gift cards

The fastest way to ensure you get the item you want is to return your current item. Once your return is accepted, you can make a separate purchase for the new item.

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

Deposits are non-refundable. If unforeseen circumstances prevent you from taking delivery of your order, we recommend finding a friend or family member to take over your order. We can easily deliver to a different address and transfer ownership of the deposit. Please contact us for assistance in such cases.

Thank you for trusting us to raise your beef. We sincerely appreciate your support!

Once you place your order, you will receive a phone call or email from us to schedule delivery of your beef.

Thank you for choosing High Steaks Cattle. If you have any questions, don’t hesitate to reach out!